Professors

Besides their excellent reputation, the lecturers of the ISS possess profound practical experience in business operations. In addition to their teaching activities, they are considerably involved in research and development projects, particularly so with the ISS Förderkreis ( ISS development association).

The lecturers, who are experienced professionals with a solid scientific background, are employed especially in the subject-related consolidation of the curriculum. Therefore, current issues are continuously integrated into their teaching. Due to co-operations with various domestic and foreign universities, didactically experienced researchers for theoretical and scientific trainings are at the disposal of the ISS. Professors, lecturers and academic staff supervise business games, case studies, exercises and project works.

Professors

Prof. Dr. Tilo Böhmann	Head of Research Service Management
Prof. Dr. Odd Gisholt	President
Prof. Dr. Peter Weiß	Service Operations Management / Dean MBA Service Management
Prof. Dr. von Velsen-Zerweck	Service Economy and Service Management / Dean B.A. Service Management
Prof. Dr. Markus Warg	Finance and Risk Management

Lecturer

Hans Agnischock	buw consulting, Osnabrück, Germany
Christoph Barth
Prof. Dr. Oliver Baumann	Hamburg University of Applied Sciences, hamburg, Germany
James Browne	Dublin Business School (DBS), Dublin, Ireland
Prof. Dr. Günter Czeranowsky	Universität Hamburg, Hamburg, Germany
Clare Devlin	Dublin Business School (DBS), Dublin, Ireland
Prof. Dr. Michel E. Domsch	Helmut–Schmidt–University (HSU), Hamburg, Hamburg, Germany
Prof. Dr. Bo Edvardsson	CTF Service Research Center, Karlstad University, Karlstad, Sweden
Dr. Ursula Fischer	Deutsche Post AG, Bonn, Germany
Markus Frosch	Promerit AG, Frankfurt, Germany
Hans Walter Fuchs
PD Dr. Heiko Gebauer	University of St.Gallen (HSG), St.Gallen, Switzerland
Dr. Carsten Gring	Skillful English, Hamburg, Deutschland
Bernd Großerohde	TNT Infratest Forschung GmbH, Hamburg, Deutschland
Dr. Hans-Lüder Haas	University of Hamburg, Hamburg, Germany
Dr.–Ing. Martin Habert	Demag Cranes & Components GmbH, Wetter/Ruhr, Germany
Dr. Henrietta Huzell	Service Research Center, Karlstad University of Sweden
Carola Helwig	Kulturkompass, Hamburg, Deutschland
Prof. Dr. Günter Hofbauer
Prof. Dr. Svend Hollensen	University of Southern Denmark, Sönderborg, Denmark
Katrin Holtsteger	Coaching Crew, Hamburg, Germany
Dr. Henrietta Huzell	CTF Service Research Center, Karstad University, Karlstad, Sweden
Dr. Stefano Ianigro	Helmut–Schmidt–University (HSU), Hamburg, Germany
Thomas Ingelfinger	Beiersdorf Southern Europe, Milano, Italy
Maximilian Kammerer	Vice President Nokia, Customer Care
Prof. Dr. Jay Kandampully	Ohio State University, Columbus, Ohio, USA
Prof. Dr. Ulrich Karpen	Hamburg University, Hamburg, Germany
Cormac Kavanagh	Dublin Business School, Dublin, Ireland
Sven Kolb	USU AG, Möglingen, Germany
Prof. Dr. Patrik Larsson	CTF Service Research Center, Karlstad University of Sweden, Karlstad, Sweden
Dr. Nicole Lehnert	Deutsche Post AG, Bonn, Germany
Dr. Holger Lüngen	Computacenter AG Co. oHG, Ratingen, Germany
Pete Menzies, MA (Oxon)	POD, London, UK
Dr.–Ing. Ronald Miller	Dussmann AG, Berlin, Deutschland
Dr. Milica Milosavljevic	Stanford University, Palo Alto, California, USA
Prof. Dr. Claus Muchna	Hamburger Fern–Hochschule (HFH), Hamburg, Germany
Patrick O'Callaghan	Dublin Business School (DBS), Dublin, Ireland
Prof. Dr. Marc Opresnik	University of Applied Sciences Lübeck, Lübeck, Germany
Dr. Christoph Risse	Computacenter AG Co. oHG, Ratingen, Germany
Dr. Hartmut Schellmann	Auditor - Tax Consultant, Hamburg, Germany
Wilhelm Taurel	Association for Service Management International (AFSMi), German Chapter
Prof. Dr. Michael Urselmann	Urselmann Fundraising Consulting GmbH, Bonn, Germany
Dipl.–Ing. Wolfgang Warnck	Philips Medical Systems DMC GmbH, Hamburg, Germany