Our philosophy: Service first.

Vision

Unique customer focus, relevant research, strong executive involvement and inspiring teaching make ISS the leading international business school of service management that drives service leadership careers and profitable growth with services.

Mission statement

• Inspiring, innovative and interdisciplinary education and further education of experts and executives.
• Focus on the development and implementation of services as well as hybrid solutions as the incentive for growth and profit for companies and their clients.
• Competence centre for knowledge-based services.

Profile-building key aspects

• Service orientation
• Application orientation
• Operation orientation
• Business orientation
• Internationality
• Execution-oriented research